Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself.

Rumi, Persian Poet (1207-1273)

MY TAKEAWAYS

  • Often, when implementing an Organizational Change Management program, we start with training individuals in the psychological aspects of change.
  • One way to understand the impact of change at a broader level (the team, departmental, and then organizational) is to extrapolate from the individual level. This is like bottom-up financial budgeting or cost estimating, and can have the same benefits of increased accuracy.
  • Change activities can be scaled up or down, just as change metrics like pulse checks and adoption measures can be applied from an individual to a more macro level.
  • Starting with the individual reinforces the personal and the “WIFM” (What’s in it for me”), and is a powerful way to embed capabilities needed for change stakeholders, champions and coaches across the organization.